Accessibility Statement — SkyeDragon Gifts

Effective Date: August 1, 2026  |  Contact: accessibility@skyedragongifts.com

Our Commitment

SkyeDragon Gifts is committed to ensuring that our website, skyedragongifts.com, is accessible to everyone — including people with disabilities. We are actively working to align our digital presence with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as developed by the World Wide Web Consortium (W3C). We believe that every customer deserves a seamless and dignified shopping experience, regardless of ability.

Ongoing Efforts

Our accessibility work is ongoing and includes:

  • Regular review of our website theme and content for accessibility barriers
  • Ensuring all product images include descriptive alt text
  • Maintaining sufficient color contrast throughout the site
  • Ensuring all interactive elements (buttons, links, forms) are keyboard-navigable
  • Working with our Shopify theme provider to implement accessibility improvements in platform updates

Known Limitations

While we strive for full WCAG 2.1 Level AA conformance, some areas of our site may not yet fully meet these standards. Known limitations may include certain third-party widgets (including live chat and embedded content) that are managed by external providers. We are in contact with those providers about improving accessibility and will update this statement as improvements are made.

Request an Accessible Format or Report an Issue

If you encounter an accessibility barrier on our website or if you need information in an alternative accessible format, we want to know about it. Please contact us:

  • Email: accessibility@skyedragongifts.com
  • Subject line: "Accessibility Issue" or "Accessibility Request"
  • Response time: We aim to respond to all accessibility inquiries within 2 business days.

When reporting an issue, please describe the barrier you encountered, the web page or feature affected, and the assistive technology you are using (if applicable). This helps us reproduce and resolve the issue as quickly as possible.